State Contact Information for Student Complaints

Alabama Commission on Higher Education
P.O. Box 302000 
Montgomery, AL 36130 
ache.state.al.us/federal-reg.pdf

Alabama Community College System
P.O. Box 302130 
Montgomery, AL 36130-2130 
psl.asc.edu/External/Complaints.aspx

Alaska Commission on Postsecondary Education 
PO Box 110505 
Juneau, AK 99811 
[email protected] 
acpe.alaska.gov/Consumer_Protection

Arizona State Board for Private Postsecondary Education
1400 West Washington Street, Room 260
Phoenix, AZ 85007 
ppse.az.gov/complaint

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education 
423 Main Street, Suite 400
Little Rock, AR 72201 
[email protected]
www.adhe.edu/institutions/academicaffairs/institutional-certification-advisorycommittee/grievance-form
[email protected]
www.adhe.edu/private-career-education/
students/

Arkansas State Board of Private Career Education 
501 Woodlane, Suite 312S
Little Rock, AR 72201 
[email protected] 
www.adhe.edu/private-career/educationcomplaintProcess.aspx

Approved Institutions: 
California Bureau of Private Postsecondary 
Education 
P.O. Box 980818, West
Sacramento, CA 95798-0818 
[email protected] 
bppe.ca.gov/forms_pubs/complaint.pdf 

Exempt Institutions: 
Attorney General’s Office 
California Department of Justice 
Attn: Public Inquiry Unit 
P.O. Box 9044255 
Sacramento, CA 94244 -2550 
ag.ca.gov/contact/complaint_form.php?cmplt=PL

Colorado Department of Higher Education 
1560 Broadway, Suite 1600 
Denver, CO 80202 
highered.colorado.gov/Academics/Complaints/default.html 
highered.colorado.gov/DPOS/Students/complaint.html

Connecticut Office of Higher Education 
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841; 880-947-1800
[email protected]
Non-degree institutions: www.ctohe.org/POSA/StudentInfo.shtml

Connecticut Department of Consumer Protection 
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
[email protected]/dcp/lib/dcp/Consumer_Statement_CPFR-2.pdf
Consumer Complaint Hotline: 800-842-2649

Delaware Higher Education Office 
John G. Townsend Building, Suite 2
Dover, DE 19901
[email protected]

Delaware Attorney General 
Consumer Protection Wilmington: 
820 North French Street 5th floor 
Wilmington, DE 19801 
[email protected]

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission 
1050 First Street, NE
Washington, DC 20002 
osse.dc.gov/service/public-complaints

Florida Commission for Independent Education 
325 West Gaines Street, Suite 1414
Tallahassee, FL 32399-0400 
www.fldoe.org/policy/cie/file-a-complaint.stml

Georgia Nonpublic Postsecondary Education Commission 
2082 Easy Exchange Pl. #220
Tucker, GA 30084-5334 
gnpec.georgia.gov/student-complaints

Hawaii Postsecondary Education Authorization Program
P.O. Box 541
Honolulu, HI 96809
[email protected] 
cca.hawaii.gov/hpeap/student-complaint-process/

Private Trade, Vocational or Technical Schools
475 22nd Avenue, Room 209
Honolulu, HI 96816
808-305-9755

Department of the Attorney General
425 Queen Street
Honolulu, HI 96813
808-588-1500
ag.hawaii.gov/contact-us/

Idaho State Board of Education 
Attn: State Coordinator for Private Colleges 
and Proprietary Schools 
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
boardofed.idaho.gov/higher-education-private/
private-colleges-degree-granting/studentcomplaint-procedures/

Illinois Board of Higher Education 
1 North Old State Capitol Plaza, Suite 333
Springfield, IL 62701
complaints.ibhe.org/
Institutional Complaint Hotline: (217) 557-7359

Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
in.gov/che/2744.htm
[email protected]

Complaint Adjudicator DWD/Office of Career and Technical Schools
10 North Senate Avenue, Suite 304
Indianapolis, IN 46204
www.in.gov/dwd/files/Student_Complaint_Form.pdf

Iowa Student Aid Commission 
430 East Grand Ave., 3rd Floor
Des Moines, IA 50309
[email protected]
www.iowacollegeaid.gov/content/constituent-request-review

Kansas Board of Regents 
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368 
785-430-4240
www.kansasregents.gov/academic_affairs/
private_out_of_state/complaint_process
[email protected]

Kentucky Council on Postsecondary Education 
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512 
[email protected]

Kentucky Commission on Proprietary Education 
Capital Plaza Tower, Room 302
500 Mero Street
Frankfort, KY 40601
kcpe.ky.gov/forms/FormtoFileaComplaint.pdf

Office of the Attorney General 
Capitol Suite 118, 700 Capitol Avenue, 
Frankfort, KY 40601-3449
[email protected]
ag.ky.gov/consumer-protection/complaints/Pages/default.aspx

Louisiana Attorney General Office
Consumer Protection Section 
P.O. Box 94005
Baton Rouge, LA 70804 
[email protected]
1-800-351-4889, 225-326-6465
www.ag.state.la.us/ConsumerDisputes

Secondarily, complaints may also be sent to: 

Louisiana Board of Regents
Attn: Nancy Beall or Dr. Larry Trembly or 
LeAnn Detillier
P.O. Box 3677
Baton Rouge, LA 70821-3677 
www.regents.la.gov/assets/docs/2013/03/
Board-of-Regents-SARA-Student-ComplaintForm.pdf

Maine Department of Education 
Anita Bernhardt – Complaints 
23 State House Station 
Augusta, ME 04333-0023

Maine Attorney General, 
Consumer Protection Division 
6 State House Station 
Augusta, ME 04333 
maine.gov/ag/consumer/complaints/complaint_form.shtml

Maryland Higher Education Commission 
6 North Liberty Street, 10th Floor
Baltimore, MD 21201 
410-767-3388
mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintForms.pdf

Office of the Attorney General, Consumer Protection Division 
200 St. Paul Place
Baltimore, MD 21202 
Consumer Protection Hotline: 410-528-8862 
[email protected] 
oag.state.md.us/Consumer/complaint.htm

Massachusetts Board of Higher Education 
One Ashburton Place 
Room 1401 
Boston, MA 02108 
www.mass.edu/forstufam/complaints/complaintform.asp

Massachusetts Division of Professional Licensure, Office of Private Occupational School Education 
1000 Washington Street 
Boston, MA 02118
mass.gov/ocabr/docs/dpl/complaint.pdf

Michigan Department of Licensing and Regulatory Affairs, Bureau of Commercial 
Services, Licensing Division Department of Licensing and Regulatory Affairs Corporations, Securities & Commercial Licensing Schools and Licensing
PO Box 30018
Lansing, MI 48909
www.michigan.gov/documents/lara/LCE992_0715_494884_7.pdf

Minnesota Office of Higher Education 
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227 
ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi Commission on College Accreditation 
3825 Ridgewood Road
Jackson, MS 39211-6453 
www.mississippi.edu/mcca/downloads/mccastudentcomplaintform.pdf

Mississippi Commission of Proprietary Schools and College Registration 
3825 Ridgewood Road
Jackson, MS 39211-6453 
www.mccb.edu/pdfs/pg/PSComplaintForm.pdf

Consumer Protection Division, Office of the Attorney General 
P.O. Box 22947
Jackson, MS 39225-2947 
ago.state.ms.us/index.php/contact (email)
www.ago.state.ms.us/forms/complaint-form/

Missouri Department of Higher Education and Workforce Development 
205 Jefferson Street 
P.O. Box 1469 
Jefferson City, MO 65102-1469 
[email protected]:
http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTIONreviseddraft.pdf

Montana Board of Regents 
Office of Commissioner of Higher Education 
2500 Broadway Street 
560 North Park Avenue
Helena, MT 59601

Montana Office of Consumer Protection 
2225 11th Avenue 
P.O. Box 200151 
Helena, MT 59620-0151 
[email protected]
mus.edu/MUS-Statement-of-ComplaintProcess.asp

Nebraska Coordinating Commission for 
Postsecondary Education 
P.O. Box 95005
Lincoln, NE 68509-5005 

Nebraska Attorney General, 
Consumer Protection Division 
2115 State Capitol
Lincoln, NE 68509 
protectthegoodlife.nebraska.gov/fileconsumer-complaint
Consumer Protection Hotline: 800-727-6432

Nebraska Department of Education, 
Investigations Office
301 Centennial Mall South 
P.O. Box 98987 
Lincoln, NE 68509-4987 
www.education.ne.gov/wp-content/uploads/2017/07/PPCS_Complaint-form.pdf

Nevada Commission on Postsecondary 
Education 
8778 South Maryland Parkway, Suite 115
Las Vegas, NV 89123
cpe.nv.gov/Students/Students_Home/

New Hampshire Department of Education 
Janet Fiderio
Division of Higher Education
101 Pleasant Street
Concord, NH 03301
603-271-2695
[email protected]

New Hampshire Department of Education 
Shireen Meskoob
101 Pleasant Street
Concord, NH 03301
603-271-6443
[email protected]

New Jersey Higher Education 
P.O. Box 542
Trenton, NJ 08825 
[email protected]
www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Jersey Division of Consumer Affairs 
124 Halsey Street
Newark, NJ 07102 
www.njconsumeraffairs.gov/Pages/File-aComplaint-old.aspx

Department of Labor and Workforce 
Development Center for Occupational 
Employment Information
Training Evaluation Unit
PO Box 057
Trenton, NJ 08825-0057
www.nj.gov/labor/forms_pdfs/coei/SAU/Conflict%20Resolution%20Questionnaire.pdf

New Mexico Higher Education Department 
2048 Galisteo Street
Santa Fe, NM 87505 
www.hed.state.nm.us/students/hed-studentcomplaint-form.aspx
www.hed.state.nm.us/programs/abe_student_complaint_form.aspx

New York Office of College and University Evaluation 
New York State Education Department
5 North Mezzanine
Albany, NY 12234 
[email protected] 
highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

New York Bureau of Proprietary 
School Supervision, New York State 
Education Department 
116 West 32nd Street, 5th Floor
New York, NY 110001
212-643-4760
[email protected]
www.acces.nysed.gov/common/acces/files/bpss/studentdisclosure-rights.pdf
www.acces.nysed.gov/bpss/student-rights

Postsecondary Education Complaints 
c/o Assistant Director of Licensure and 
Workforce 
University of North Carolina General Administration 
910 Raleigh Road 
Chapel Hill, NC 27515 
919-962-4550
[email protected]
Student Complaint Policy:
www.northcarolina.edu/sites/default/files/student_complaint_policy.pdf
Student Complaint Form: www.northcarolina.edu/sites/default/files/student_complaint_form.pdf

North Carolina State Board of Proprietary Schools
200 West Jones St., Raleigh, NC 27603 
www.nccommunitycolleges.edu/proprietaryschools 

North Dakota University System,
Vice Chancellor of Academic and Student Affairs
600 East Boulevard Ave, Dept. 215
Bismarck, ND 58505-0230
701-328-4136
www.ndus.edu/system/state-authorization/

North Dakota Consumer Protection Division
Office of Attorney General 
Parrell Grossman, Director,
Consumer Protection Division 
701-328-5570 
Gateway Professional Center, 
1050 East Interstate Avenue, Suite 200 
Bismarck, ND 58503-5574 
attorneygeneral.nd.gov/consumer-resources/consumer-complaints

Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215-4183

Ohio Attorney General, Consumer Protection Section 
30 East Broad Street, 14th floor 
Columbus, OH 43215-3400
www.ohioattorneygeneral.gov/Individuals-andFamilies/Consumers/File-A-Complaint.aspx

Ohio State Board of Career Colleges and Schools 
30 East Broad Street, Suite 2481 
Columbus, OH 43215 
scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx

Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
www.okhighered.org/current-collegestudents/complaints.shtml 

Oklahoma Office of the Attorney General,
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
www.oag.ok.gov/consumer-protection-unit1

Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard, Suite 250
Oklahoma City, OK 73118-2884

Oregon Higher Education Coordinating Commission
Office of Degree Authorization
775 Court Street NE
Salem, OR 97301

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096
www.doj.state.or.us/consumer/pdf/consumer_complaint.pdf

Oregon Higher Education Coordinating Commission
Sean Pollack, Program Administrator, Private
Postsecondary Education
255 Capitol Street NE
Salem, OR 97310
503-947-5925
[email protected]

Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Private%20Licensed%20Schools/Community%20Colleges-CollegesUniversities%20and%20Seminaries%20Complaint%20Form.pdf 

Office of Attorney General, Bureau of Consumer Protection 
14th Floor, Strawberry Square
Harrisburg, PA 17120
www.attorneygeneral.gov/Quick_Links/Pennsylvania_Attorney_General_Complaint_Forms/

Puerto Rico Council on Education
P.O. Box 1900
San Juan, PR 00910 -1900

Puerto Rico Department of Justice
P.O. Box 9020192
San Juan, PR 00902-0192

Rhode Island Office of the Postsecondary Commissioner
560 Jefferson Boulevard
Warwick, RI 02888

Rhode Island Department of Attorney General, Consumer Protection Unit
150 South Main Street
Providence, RI 02903
riag.wufoo.com/forms/q1851amb1bdd4d5/

South Carolina Commission on Higher Education 
1122 Lady Street, Suite 300
Columbia, SC 29201
803-737-3918
www.che.sc.gov/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf

South Dakota Secretary of State Shantel Krebs
State Capitol
500 East Capitol Avenue
Pierre, SD 57501-5070
[email protected]

South Dakota Office of Attorney General, Division of Consumer Protection 
1302 East Hwy 14, Suite 3
Pierre, SD 57501-8053
consumer.sd.gov/complaintform.aspx

Tennessee Higher Education Commission 
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
www.tn.gov/content/tn/thec/bureaus/studentaid-and-compliance/postsecondary-stateauthorization/request-for-complaint-review.html

Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752
http://www.thecb.state.tx.us/index.cfm?objectid=989FE9A0-2213-11E8-BC500050560100A9

Office of the Attorney General, Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
www.texasattorneygeneral.gov/cpd/file-aconsumer-complaint

Texas Workforce Commission
Career Schools and Colleges – Room 226-T 
101 East 15th Street
Austin, TX 78778-0001
Phone: 512-936-3100

Additional complaint information is available: 
attwc.state.tx.us/svcs/propschools/problemschool.html

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
[email protected]
dcp.utah.gov/complaints/manual.html

Vermont Agency of Education, State Board of Education
120 State Street
Montpelier, VT 05620-2501
[email protected]

Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001

State Council of Higher Education for Virginia 
101 North 14th Street, James Monroe Building
Richmond, VA 23219 
www.schev.edu/index/students-and-parents/resources/student-complaints

Washington Student Achievement Council
917 Lakeridge Way, P.O. Box 43430 
Olympia, WA 98504-3430
[email protected]
wsac.wa.gov/protecting-education-consumers 

Washington Workforce Training and Education Coordinating Board 
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105
[email protected]
wtb.wa.gov/PCS_Complaints.asp (instructions)

West Virginia Higher Education Policy Commission 
1018 Kanawha Blvd East, Suite 700 
Charleston, WV 25301-2800

West Virginia Office of the Attorney General 
Consumer Protection Division 
P.O. Box 1789
Charleston, WV 25326-1789 
www.wvhepc.org/resources/Complaint_Process.pdf

Community and Technical College System of West Virginia 
1018 Kanawha Blvd. East, Suite 700 
Charleston, WV 25301 
wvctcs.org/complaints

Wisconsin Educational Approval Board 
PO Box 8366
Madison, WI 53708-8366
[email protected]
https://dsps.wi.gov/Documents/EAComplaintForm3.01.doc

Wyoming Department of Education 
2300 Capitol Avenue, Hathaway Building, 2nd Floor 
Cheyenne, WY 82002-0050 
https://1ddlxtt2jowkvs672myo6z14-wpengine.netdna-ssl.com/wp-content/uploads/2018/08/
Wyoming-Department-of-Education-StudentComplaint-Process.pdf
https://edu.wyoming.gov/blog/2018/12/06/student-complaint-form/

Attorney General’s Office
123 Capitol Building, 200 West 24th Street
Cheyenne, WY 82002